Services, Organisations and Resource Information
current as of December 2020
The DSPL9 Triage Service offer direct support, advice, guidance and signposting for Families, Children & Young People in Watford, Three Rivers Bushey & Radlett. First point of contact is enquiries@dsplarea9.org.uk
Please refer to the Triage page on this website for more information
The Money Advice Unit – Hertfordshire – www.hertfordshire.gov.uk/services/adult-social-services/money-and-benefits-advice/money-advice-factsheets/money-advice-factsheets.aspx?searchInput=&page=1&resultsPerPage=10&view=card
Three Rivers Health Hub – www.threerivers.gov.uk/egcl-page/healthy-hub
Herts Help – www.hertshelp.net/hertshelp.aspx
Three Rivers District Council Leisure Activities
Please visit our website for up to date projects throughout the year by clicking the link:
If you have any questions, please email them to leisure@threerivers.gov.uk
SENSOS workshops, drop in and telephone helpline for Parents & Carers www.sossen.org.uk
Directory of Services
Organisation/Service | Area | Contact No | Contact | Website |
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DSPL Area 9 Triage Team | Watford, Three Rivers, Bushey & Radlett | enquiries@dsplarea9.org.uk | www.dsplarea9.org.uk | |
South West Herts Partnership The Beech House, 95a Gammons Lane, Watford Herts WD24 5TY |
South & West Herts |
07872 991558
07872 991576
07872 991577 |
Carly Maddison
Dave Bell
Ella Deanus |
www.swhp.org.uk
referral via Child or Young Persons School |
Grandparent Plus | National | 020 8981 8001 | https://www.grandparentsplus.org.uk/how-we-support-grandparents | |
Intensive Family Support Team (IFST) Otley Way Family Centre South Oxhey. Watford Herts |
Watford & Three Rivers | 0208 428 5434 | Debbie Stone | Intensive Family Support Team
Families First Portal |
Intensive Family Support Team (IFST)
(Bushey & Radlett) |
Welwyn Hatfield & Hertsmere | 01438 845400 | Kerry Robinson | Intensive Family Support Team
Families First Portal |
Criteria: Worklessness, Anti-social Behaviour, Drug & Alcohol issues, threat of homelesness, mental ill-health, poor schools attendance
The service request form is available on the HertsDirect link above. Please complete and forward the service request form to: protectedreferrals.cs@hertfordshire.gov.uk Service request forms can also be sent via post to: Customer Service Centre, P.O. Box 153, Stevenage, SG1 2GH |
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One Herts One Family Thomas Bellamy House Bedford Road. Hatfield Hertfordshire SG5 1HL |
Countywide | 01462 442442
Direct Referral |
Brenda Evans | OneHertsinfo@wdp.org.uk |
Oldest child between 5 & 10 years
Criteria: Domestic Violence, Drug & Alcohol, Mental Ill- Health, Support Offered: Family Therapy, Couples Counselling, 1-1 Therapy, practical support, parenting, parenting groups, therapeutic play Serious Debt — Child Protection cases NOT taken |
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Family Lives 3rd Floor Culpitt House 74-78 Town Centre, Hatfield Hertfordshire. AL10 0JW |
Countywide | 0808 800 2222
Helpline |
www.familylives.org.uk
extensive range of support, advice and resources for parents of babies through to teens, inc. additional needs, stress, challenging behaviour, transition, parents in custody and more |
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Targeted Youth Support Team Hertfordshire County Council Hemel Hempstead. Herts HP3 9BF |
Countywide | Refer via Targeted Advice Service | Professional Referral | run aways, family breakdown crisis support, Parenting Programmes 1-1 keywork support for young offenders, young people in care 10-18 years – Offenders 13 years + welfare up to 21 years Leaving Care Up to 25 years with a disability |
Net Mums | National | Website | Parents | www.netmums.com/southherts
Parenting advice and information from pregnancy onward |
Barnardos | National | Website | Parents | www.barnados.org.uk
Provide support, advice, resources and a newsletter |
Young Minds | National | helpline
0808 802 5544 |
Parents & Professionals | http://www.youngminds.org.uk
Parents Survival Guide. Support with children of all ages and needs |
Home Start
Family Group at Otley Way |
Watford Three Rivers Bushey |
7, Lords Street Watford Hertfordshire WD17 2LL |
Professional Referrals
Self referral by phone |
01923 248010 |
HAFLS Hertfordshire Adult & Family Learning Service |
Countywide | 01992 588756 01992 556194 |
www.hertfordshire.gov.uk/microsites/Adult-learning/Adult-learning.aspx
a wide range of courses and learning opportunities |
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ASCEND | South Oxhey Watford Three Rivers |
0208 420 1364 | All Saint’s Church Gosforth Lane South Oxhey WD19 7AX |
www.ascend.org.uk
Advice & Guidance, Life Skills, Learning, Projects & Crafts ESOL, Job Club |
BME (Black Minority,Ethnic) Advocacy Service | Countywide | www.channelmogo.org
Supporting children parents and carers in reard to racial discrimination |
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Step Up
Affiliated to ASCEND & Herts Mind Network |
South Oxhey Watford Three Rivers |
0208 428 6725 | 39 Oxhey Drive South Oxhey WD19 7SD |
www.ascend.org.uk
Drop-In, Training, Meeting Rooms, Counselling for adults |
Herts Young Homeless Group
Professional or self referrals |
Countywide | 01707 272769 | www.hyh.org.uk
Mediation Service to prevent home/family relationship breakdown for 16-25 years – threat of homelessness Floating support for young homeless people or those living independently 16-24 years Under 16’s mediation service for family breakdown |
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Free Helpline | 0844 8330933 | |||
Mediation Hertfordshire | Countywide | 01442 268044 01442 243402 |
Community, Peer and workplace mediation and conflict resolution | |
Cruse Bereavement Care | Countywide | The Old Court House St Albans Road East Hatfield |
www.cruse-hertfordshire.org.uk | |
Adult Helpline | 01707 278389 | |||
Children & Young People Helpline | 01707 264293 | |||
The Refugee Council
therapeutic services |
National | 020 7346 6700 020 7346 1134 |
www.refugeecouncil.org.uk
support for unaccompanied asylum seekers, single refugees & asylum seekers and families |
Domestic Violence, Crime and Abuse Support
These sites provide quick safe exit and track covering for safety
Organisation/Service | Area | Contact No | Contact | Website |
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The Sunflower Centre | Watford | www.hertssunflower.org
Support for men, women, young people and children victims of domestic violence and crime |
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Domestic Abuse | 01923 215180 | |||
Race & Hate Crime | 01923 472085 | |||
Advice in Watford | 01923 215186 | |||
Advice in Three Rivers | 01923 727231 | |||
National Domestic Violence
Victim Support |
Helpline | 0808 2000 0247 | free 24 hour support and advice – Women’s Aid | |
The Hideout | National | website | www.thehideout.org.uk
A site for Children & Young People experiencing domestic abuse |
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Victim Support | Countywide | 0845 3030900 | www.victimsupport.org.uk
confidential emotional support and practical advice |
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Mermaids UK | National | 0844 334 0550
mobile: 0344 334 0550 CHARGEABLE |
www.mermaidsuk.org.uk
Family and individual support for children and teenagers with gender identity issues |
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Childline | National | 0800 11 11 | www.childline.org.uk
advice and online chat with a counsellor |
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Mermaids
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https://www.mermaidsuk.org.uk
Family and individual support for gender diverse and transgender children and young people
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Action on Elder Abuse | Helpline | 0808 808 8141 | free and confidential | www.elderabuse.org.uk
Confidential advice on support for any type of abuse of older people |
office | 0208 835 9280 | |||
Jewish Womens Aid | Helpline | 0808 801 0500 | www.jwa.org.uk | |
office | 0208 445 8060 | |||
Solace Womens Aid | Helpline | 0808 802 5565 | www.solacewomensaid.org
Support and outreach service for Irish Traveller Women specialist refuge and resettlement service |
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Muslim Womens Network UK | Contact | 0121 236 9000 | www.mwnuk.org.uk
Confidential support and advice for women only inc. FGM and forced marriage |
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mobile | 07415 206936 | |||
Marie Stopes
Pregnancy advice Termination/Abortion advice and support Contraception Advice Sexually Transmitted Disease advice and support 1-1 Counselling Vasectomy |
National | Nearest Clinic
87 Mattock Lane. Ealing. W5 5BJ |
Young People
Adults |
www.mariestopes.org.uk |
Helpline | 0333 331 7833 (24hrs) | |||
Aftercare | 0345 122 1441 (24hrs) | |||
Open | Monday -Saturday 7.45am to 6pm | |||
Family Planning Association
Contraception and Pregnancy Advice Health Advice |
National | 0845 122 8690 | Parents to be | www.fpa.org.uk |
Sexual Assault Referral Centre (SARC) | for over 18’s | Mon-Fri 8-4 | 0808 178 4448 | www.hertssunflower.org |
Other Useful Websites
www.familiesinfocus.co.uk | 01442 219720 | Free Parenting courses for managing anger, additional needs and much more | |
www.mind.org.uk/family life | advice and resources to support family life | ||
www.relate.org.uk/teens | 0300 100 1234 | live web chat available for Parents/Carers | |
www.relate.org.uk/london-north-west-and-hertfordshire | support for family relationships | ||
www.hertshelp.org | 0300 123 4044
text hertshelp to 81025 |
Email: www.hertshelp.net/hertshelp.aspx | |
www.hopesupport.org.uk | supporting Young People through a family health crisis. | ||
www.barnardos.org.uk | providing support, advice, resources aand a newsletter sign-up | ||
www.hertfordshireppp.co.uk | 01992 638000 | Hertfordshire Practical Parenting Community – 1-1 advice and guidance | |
www.fpa.org.uk | advice and practical help on pregnanacy, contraception, unwanted pregnancy, sexual health | ||
www.bpas.org | 03457 304030 | Information and advice on pregnancy, support for men and young people | |
www.mariestopes.org.uk | 0333 331 5355 | Support for unwanted pregnancy, sexual health | |
www.gingerbread.org.uk | freephone: 0808 802 0925 | support for lone parents, Mums and Dads of all ages | |
www.oneparentfamilies.org.uk | |||
hertsdvhelpline@hotmail.co.uk | 08088 088088 | open10am to 8pm Monday to friday |
Leisure Activities
Active Kids
learn to swim from 5 months old. Membership required |
Watford Leisure Centre 01923 296750
Watford Leisure Centre Woodside 01923 892710 |
www.everyoneactive.com |
Stagecoach Theatre Arts School, Singing, Dance & Drama for local children.
Fridays after school at Little Green School, Croxley Green WD3 3NJ Saturdays: The Russell School Chorleywood WD3 5RR |
01923 771291 | e-mail: chorleywood@stagecoach.co.uk |